Shipment Policy for DodoBabyz

Effective Date: January 2, 2025

At DodoBabyz, we are committed to delivering high-quality baby clothes and toys to you in a timely and efficient manner. Below is our shipment policy, designed to ensure a smooth shopping experience for all our customers.

1. Order Processing Time

  • Orders are typically processed within 1-3 business days from the time of purchase. Business days exclude weekends and holidays.
  • Orders placed on weekends or holidays will be processed on the next business day.

2. Shipping Methods

  • We offer a variety of shipping options to suit your needs, including standard and expedited shipping.
  • Shipping charges are calculated based on the delivery address and the weight of the items.
  • Free standard shipping is available for orders over $50.

3. Delivery Times

  • Standard Shipping: Delivery within 5-7 business days.
  • Expedited Shipping: Delivery within 2-3 business days.
  • Overnight Shipping: Available for urgent orders. Delivery within 1 business day.

4. Shipping Restrictions

  • We currently only ship within the United States.
  • PO Boxes, APO/FPO, and military addresses may have different delivery times.
  • Shipping fees for these addresses will be calculated at checkout.

5. Order Tracking

  • Once your order has shipped, you will receive a tracking number via email.
  • Use the tracking number on our shipping partner’s website to monitor the status of your shipment.

6. Incorrect or Missing Information

  • Please ensure that all shipping information is accurate. DodoBabyz is not responsible for delays or additional charges caused by incorrect or incomplete shipping addresses.

7. Damaged or Lost Shipments

  • If your order is damaged during transit or does not arrive within the expected timeframe, please contact us within 7 days of the expected delivery date.
  • We will investigate the issue with our shipping partner and work with you to resolve it.

8. Returns and Exchanges

  • If you are unsatisfied with your purchase, we offer a 30-day return policy for clothing and toys, provided they are in their original, unused condition.
  • For further details, please refer to our Return & Exchange Policy on our website.

For any inquiries or assistance regarding shipping, please reach out to us at:

Thank you for choosing DodoBabyz. We look forward to delivering the best for your little one!